Infosys and levendary cafe case Study Example | Topics and Well Written Essays - 500 words

Infosys and levendary cafe - Case Study ExampleThe functions though many are manifestly well coordinated (though not without challenges) and this is as a result of good and in effect(p) antecedeership starting from the former Chief Executive Officer (CEO) Howard Leventhal. With the section of the caf into functions, allocation of tasks is easier since there are smaller groups to manage and monitor increasing effectiveness and thus making even the caf win awards.The caf assumes that having a node-personalized approach would lead to loyalty and eventually the company making profit which has worked since customers enjoy this approach and become loyal to the organization. Levendary had its values in an excellent customer service and this too formed the norm of the caf. The other norms include speed of service and order accuracy. In experimenting with local menu, they won an award for the cheese soup.One of the values of Levendary caf is customers comfort and loyalty and this has pr eviously been achieved through having a customer-dictated menu, the signature soup and salads and wooden chairs. This has been ignored in some Chinese cities like capital of Red Chinas Forbidden City and Shanghais Yu Garden which is challenging the organizational culture of the caf (Bartlett and Arar 8).The company management assumes that having higher value added services provide make them achieve competitive advantage in the Indian IT market and also start being recognized internationally. Its main values include transparency, having effective leadership, customer delight, integrity and fairness. Its main norm includes having frequent meetings to be updated and brainstorm on new ideas of making their company excel and the other is employee satisfaction. Its main artifact is embedded in its brand equity.Hofstedes cultural dimension explains four dimensions of cultural values. The most applicable of these values is the individualistic-collectivist dimension which seeks to compare the two when it comes